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BISWANATH BHATTACHARJEE

Lackawanna, NY 14218

+1 (716) 215-5446 | bhattach005@gannon.edu

Portfolio Website: https://bn.buffalounity.com/

LinkedIn: https://www.linkedin.com/in/biswanath-bhattacharjee-092174234/

Google Scholar: https://scholar.google.com/citations?user=R7DQnUQAAAAJ&hl=en&oi=ao

EDUCATION

Gannon University, Erie, PA

Master of Public Administration (MPA) | Graduated Dec 2024

CGPA: 4.00/4.00 | STEM-designated program under Management Science and Quantitative Methods

University of Information Technology and Sciences, Dhaka, Bangladesh

Master of Laws (LL.M.) | Mar 2018 | CGPA: 3.96/4.00

Bachelor of Laws (LL.B.) | Jan 2015 | CGPA: 3.91/4.00

Shanto-Mariam University of Creative Technology, Dhaka, Bangladesh

Master of Arts (M.A.) in English | Nov 2009 | CGPA: 3.22/4.00

Shanto-Mariam University of Creative Technology, Dhaka, Bangladesh

Master of Arts (M.A.) in Information Science & Library Management | Dec 2002 | CGPA: 3.20/4.00

Bachelor of Arts (B.A., Honors) in Information Science & Library Management | Jun 1999 | CGPA: 3.22/4.00

 

PROFESSIONAL EXPERIENCE

Property Manager

MIZAN NAHIN MNGT INC, Niagara Falls, NY

  • Manage tenant relations through prompt service, lease coordination, and proactive issue resolution.

  • Oversee property operations including rent collection, maintenance, inspections, and vendor communication.

  • Analyze financial data to assess property performance, prepare reports, and support strategic planning

 

Office Admin & Data Analyst

Buffalo Unity Immigration and Express Income Tax Services, Buffalo, NY [https://buffalounity.com]

February, 2025 – Present

  • Managing customer inquiries, providing accurate immigration and tax service information, and ensuring client satisfaction.
  • Establishing and maintaining client relationships through proactive follow-ups and personalized support.
  • Analyzing financial data and business trends to identify areas for operational improvement.
  • Creating data models and visual reports to assess financial health and forecast performance.
  • Collaborating with team members to enhance service efficiency and optimize business processes.

 

Student Philanthropy Officer

Gannon University, Erie, PA | Aug 2023 – Apr 2024

  • Managed inbound and outbound communications with alumni, fostering meaningful relationships.
  • Coordinated targeted fundraising campaigns, achieving financial milestones to support university initiatives.
  • Tracked and analyzed donor data to identify key insights and optimize engagement strategies.
  • Collaborated with cross-functional teams to ensure seamless event planning and execution.

 

Lecturer of Law

Badda Law College, Dhaka, Bangladesh | Jun 2017 – Nov 2022

  • Delivered engaging lectures and developed contemporary curricula, enhancing student outcomes.
  • Provided mentorship to students, cultivating critical thinking and problem-solving skills.
  • Conducted research and analysis, contributing to academic publications.

 

Academic Admin, Dhaka, Bangladesh | Feb 2002 – Nov 2022

Sir John Wilson School/Seabreeze International School/Bangladesh International Tutorial (renowned English Medium Schools in Dhaka, Bangladesh)

  • Managed daily administrative (library) operations, resource planning, and cross-departmental coordination.
  • Conducted library classes, prepared reports, and maintained archives.
  • Collaborated with faculty to align library resources with curriculum requirements.

 

Lawyer/Member

Dhaka Bar Association, Dhaka, Bangladesh | Dec 2018 – Present

  • Practiced civil and constitutional law, providing consultation and representation to clients.
  • Prepared legal documentation and ensured compliance with procedural deadlines.
  • Maintained effective communication with clients, courts, and relevant stakeholders.

 

RESEARCH EXPERIENCE

PUBLICATIONS (14):

  • To Search for an Effective Model of Constitutional Court for Bangladesh: An Analysis
  • Major Challenges Prevailing in Bangladesh Civil Service: A Brief Analysis
  • Evaluating the Impact of E-Governance on Public Service Delivery: A Case Study of Bangladesh
  • A Comprehensive Study of Machine Learning Approaches for Customer Sentiment Analysis in the Banking Sector
  • Blockchain Applications in Business Operations and Supply Chain Management by Machine Learning
  • Machine Learning for Cost Estimation and Forecasting in Banking: A Comparative Analysis of Algorithms
  • The Role of Collective Bargaining in Public Sector Labor-Management Relationship
  • Optimizing Real-Time Dynamic Pricing Strategies in Retail and E-Commerce Using Machine Learning Models

 

PROFESSIONAL AFFILIATIONS

  • Member and Columnist, , American Society for Public Administration  (ASPA)
  • Member, Jefferson Educational Society

 

CERTIFICATIONS & COURSES

  • Responsive Web Design – Free Code Camp (Coders Trust)
  • Discipline Techniques for Effective Classroom Management – Ascent Group
  • Microsoft Office Proficiency – Beacon Academy
  • English Language Proficiency – University of Dhaka

 

KEY SKILLS

  • Client Relationship Management: Building trust and maintaining strong partnerships through proactive engagement and personalized support.
  • Sales and Business Development: Coordinating and closing impactful initiatives while promoting business growth and client retention.
  • Analytical Thinking & Data Analysis: Gathering, analyzing, and interpreting financial and business data to identify trends and improve decision-making.
  • Technical Proficiency: Skilled in Salesforce, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), CRM systems, and data visualization tools.
  • Process Optimization & Operational Efficiency: Enhancing service workflows and optimizing business processes to improve efficiency and compliance.
  • Customer Service & Communication: Resolving inquiries with professionalism, providing accurate immigration and tax information, and ensuring client satisfaction.

 

LANGUAGES

  • English: Fluent
  • Bengali: Native
  • Hindi: Basic Proficiency

 

VOLUNTEER EXPERIENCE

  • Bangladesh Red Crescent Society
  • Supported disaster response initiatives and community health programs.
  • Center for Human Rights Movement (CHRM)
  • Participated in advocacy campaigns promoting transparency and accountability.

 

AWARDS & ACHIEVEMENTS

  • Outstanding Graduate Student Award 2025, Gannon University, Erie, PA, USA
  • World Book Day Award (2017): Recognized for promoting literacy initiatives.
  • Deshbani & dtv USA Award, 2025- writer & Poet.

 

References

Available upon request.